WHO WE ARE

SM Solutions (www.smsolutions.ca) is an IT and software/web development company that offers a range of accurate, accessible and interactive applications and resources for individuals, professionals and small/medium business enterprises.

At SM Solutions, your right to privacy is a primary concern. Thatís why, when you visit www.smsolutions.ca or any SM Solutions (www.smsolutions.ca) owned or managed website, we help you maintain control over your personal data on the Internet. We believe that you should be able to know why we collect information on you and how it is used. We also provide the commitment that we will not use the information that you give to us for any other purpose other than what was specified at the time of collection.

INFORMATION WE COLLECT AND HOW IT IS USED

Each time you visit our site, your IP address is logged as a session. This is usually the case of all websites. This information is also used for statistical purposes and in no way is it linked back to an individual.

Other examples of the information we collect and analyze your username; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and resources and products you viewed or searched for.

In a few areas on our website, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. In these instances, it is completely optional for you to participate.

For example, we may request information from you when you:
  • Provide feedback in an online survey
  • Participate in an online promotion or contest
  • Subscribe to a newsletter or mailing list
  • Use one of our resources
Your personal information is not sold or shared with any other company or organization. We will however compile statistics for internal reporting. In no way will any result that we obtain from our reports be directly linked to any individual. Your anonymity is assured.

LIMITED DISTRIBUTION OF PERSONAL INFORMATION

The only instance when your personal information is given to a third party is when you request a quote from one of our business partners. At the time of request, you will be required to fill out a form. You will be made aware that you are sending this information to a third party and you will also be able to see exactly what information you are providing to them. SM Solutions (www.smsolutions.ca) has taken the step to include in their contract that the information will only be used for the purpose it was provided.

COLLECTION, USE AND DISTRIBUTION

You have the right to refuse to provide us with any personal information. However, if you decide not to provide this information, you may not be able to use all the tools and resources on our website.

Should you no longer wish to be a member, you can cancel your registration. As mentioned before, you may not be able to use all the tools and resources on our website.

SM Solutions (www.smsolutions.ca) may share certain collective data with our customers and other third parties for general marketing and demographic purposes. However, this data does not include any of your personal information.

SECURITY FOR E-COMMERCE TRANSACTIONS

The security of your personal information is extremely important to us at SM Solutions. We have obtained Secure Web Pages through Ebill Group from GEOTRUST. This ensures that all your personal information will be handled using HTTPS, a secure server communications layer. You will be able to check this encryption by viewing a lock icon (Internet Explorer) or a key icon (Netscape).

You will be able to send your information to us, knowing that it will be protected by SSL (Secure Sockets Layer) Technology. This does not allow anyone to intercept and read your personal information. This technology allows your browser to encrypt your information before transmitting it over the internet and only allows us to decode it.

Your information is protected from all of the above because the number of staff that has access to your information is very limited and they are bound by our confidentiality regulations. It would not be in their best interest to tamper with your information.

For more information on where we stand on privacy, please contact our offices at info@smsolutions.ca.